My transition from restaurants to healthcare
I have been working in healthcare for ten months at a major hospital in the south. Before I was in healthcare I was a waitress at various restaurants in Arizona and Michigan. When I was working as a waitress I enjoyed interacting with people and learning about their interests. Working in the restaurant ‚ I was dealing with the general public and it is hard to have compassion for someone who’s major concern is the newest fad diet and complains about their food as it’s hitting the table. The transition between healthcare and food service was a major shift in perspective for me. The people in the hospital are sick and have a right to complain. Working in a hospital and taking care of the sick has made me stronger and more empathetic. I used to have a short fuse and was easily irritated while serving tables. A patient who is quadriplegic‚ brain isn’t functioning‚ and they can not speak‚ brings my nit picking and complaining from a ten down to a five.
The sixteen years I worked in the restaurant gave me skills that I would use now. Running around with my head cut off on a Saturday night and I have got the guy that thinks he is a wine connoisseur and wants to try five different wines first before buying the shit wine on the list while having to give him a cheesy smile will teach you a lesson in will power and humility. People who dine out can treat you poor and I had to learn to suck it up‚ put my Big girl pants on‚ and go onto the next table. The hostess would tell us servers that it was an hour and a half wait and it would be a couple of hours till we were off the wait list. I could not panic when I was getting triple sat with a six table section. While effortlessly making sure all my tables had perfect service‚ I also had to talk people into buying expensive wine and buying the thirty dollar special. Learning to multi-task has been a asset to my working in healthcare. All healthcare is juggling all the tasks you have to get done to take care of your patients.
In the short window I have worked in health care it has made me realize life is ephemeral. Some of the people I have met in the hospital are sick and do not have along time to live. The stuff I worry about such as “am I good enough‚ I have gained five pounds and everyone is going to judge me‚ I only have an associate’s degree and I am lame”‚ doesn’t matter when comparing to someone dying of cancer. I have had some patients give me some of their pearls of wisdom. A 90 year old woman told me she would have had more fun looking back at her life now. Another person shared with me‚ “don’t sweat the small stuff.” These people are at the end of their life and know having a bad hair day or getting a flat tire is not a big deal in the grand scheme of it all. Living in the present moment and enjoying every day is what matters. Compassion has been embedded in my soul and I am glad I get to experience it in my present career.
As of now (4) people have had something to say...
carma g -
July 27, 2015 at 10:32 pm
Well my ex coworker and friend you did say it all! I did the same thing you did BUT I transformed to the ER in a major hospital here in AZ. Boy the stories I can tell! And yes we thought we had it bad working in a restaurant sometimes feeling like a slave! BUT it was fun at times too! THEN the hospital scene can actually get to you and make you sad. I remember doing my first code and everyone said it will get easier and you will get numb to it while I am crying my eyes out and can’t function someone else had to finish my job. Course I didn’t believe them and next thing you know I was able to do it. It sure is a BIG change and ADJUSTMENT. Sometimes I am surprised at myself that I did it for 2 years! Again with this type of job seeing the sick can “burn you out”. Remember too there are ‘repeat” customers and sometimes you can’t get too close to them either cuz it will make you sad in the end. AND you need to take a mental holiday from it all. Glad you are enjoying the new career !
crystal -
August 3, 2015 at 9:51 pm
Yes‚ you have to emotionally take care of yourself when you are in healthcare. We did have some good times at the restaurant!
Jeri -
July 28, 2015 at 4:25 am
I was just talking to a friend this weekend how waiting tables is great preparation for many jobs that will follow. I too spent years in restaurants and it trained my patience‚ my memory‚ and my ability to multi-task. That being said‚ I’m glad to not have to experience being in the weeds‚ crazy line cooks‚ or snooty wine folks 😉
Jeri recently posted…#AuthorInterview: Diana Marinova
crystal -
July 31, 2015 at 4:28 pm
That is awesome Jeri! I think it was because I worked in a upscale Italian resturant and it was in Scottsdale Arizona.